Frequently Asked Questions
Everything you need to know about our products, shipping, and service.
What is the standard processing time for custom stamp orders?
Most custom stamps are designed and manufactured within 2 to 3 business days. Once your design is finalized and quality-checked, it is prepared for immediate shipment.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Do you offer international shipping?
Yes, Trusted Stamp Co. ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days depending on local customs processing.
What is your return policy for personalized items?
Due to the custom nature of our products, we cannot accept returns on personalized stamps unless there is a manufacturing defect or an error made by our team. If your product is damaged upon arrival, please contact us within 48 hours.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.
How long will the ink in my self-inking stamp last?
Our high-quality self-inking stamps are rated for approximately 5,000 to 10,000 impressions before requiring an ink pad replacement or re-inking.